Tuesday, June 2, 2020

Ways to Bridge the Divide Between Security and IT Operations

Bridging the digital divide between SOC and IT operations is critical to providing adequate protection from security threats. The following infographic shares the different struggles CISO and SOC professionals face with six things SOC leaders can do right away to amend them, and provides key insights on how organizations can maintain a well-run SOC.
Bridging the Divide

As highlighted by the above infographic, there are several ways to solve the miscommunication between the SOC and C-suite members. Below are some tips for SOC leaders that can be incorporated right away.

Begin by having open conversations with the analysts.

Consider implementing a monthly meeting with the SOC to sync on current issues and concerns.

Ask them questions such as the following:
“What issues are you facing right now that interfere with your performance?”
“What would make it easier for you to do your job?
“How are your recommendations for lessons learned tracked and actioned?”
“What cooperation do you lack?”
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