Today, customer care and servicing is a crucial part of a sales deal. If something goes wrong, you always have the option to call the vendors to resolve it. However, wouldn’t it be more effective if your team already possess the basic troubleshooting knowledge to address some common issues that occur almost daily?
CompTIA A+ does just the thing. The newer version of the certification gives professionals the necessary hardware and networking troubleshooting skills to deal with those common daily issues.
Develops habits to learn new things
To pass the exam, your employees need to learn a lot about the fundamentals of different devices. CompTIA A+ certifies that your team has appropriate knowledge for an entry-level PC service professional. This means that they know how to install, customize, and maintain different devices.
Furthermore, this motivates your team to learn and develop the habit of learning new things now and then, helping your organization in many ways. You will be able to get multiple tasks completed by the same person, saving time and money compared to hiring a new professional.
A base for higher certification
If your employees have more than five years of IT knowledge and you want to get them certified with an intermediate level of CompTIA certification, then CompTIA A+ certification is the first step towards it. Not only that, CompTIA A+ certification will help your team to get any other certification as it builds fundamental knowledge and skills about computer devices that are common in any certification.
More Info: comptia a+ careers
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